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Part 1: Below-The-Line Marketing (BTL) Explained

Hey guys! Welcome to the first part of our three-part series on the three different forms of marketing!

Today we’ll be writing about Below-The-Line marketing, what it is, and why it’s a form of marketing that is used quite a lot.

So first things first, what is Below-The-Line marketing? Well, Below-The-Line (BTL) marketing is a form of advertisement (which was first used as far back as 1954) where products are promoted through media or in person, rather than mainstream media. So BTL advertisements wouldn’t go on radio, television, billboards, print, or film formats (this is called Above-The-Line marketing). BTL advertisements are more personalized, and include marketing methods such as: direct mailing, social media marketing, tradeshows, catalogues, and targeted search engine marketing. This is meant to target specific groups of people and just focusing on them. This is best for conversations and direct responses. Along with BTL being more personal, it is also less expensive than Above-The-Line marketing (read about ATL in our next blog post).

So what does a BTL campaign look like? There are plenty of ways that you could create a BTL campaign, but for this, we’ll talk about a simple one that everyone sees every day. In-Store product demonstrations. This is where a company will set up a booth to introduce a new product that they will be selling in the place that they have set up. There will be a person behind the booth to show potential and current customers just how the new product works. This allows the customers to investigate the new product themselves and get the answers to their questions by people who know the product well.
But there are other ways you can run a BTL campaign too.

  1. Targeted Online Marketing
    This is when a company will target a specific demographic online. Whether it be their job occupation (i.e. a teacher would get a targeted ad of white board markers), or their age group.
  2. Direct Mailing
    We know the age of the internet has changed the times of how we communicate, but there is still an entire generation that doesn’t understand how it works, or even use the internet. Which is why sending out catalogues and postcards directly to people’s houses still works. There are people who are still happy to receive mailed advertisements.
  3. Face-To-Face Trade Shows
    Now this is a bit different. This is when a business wants to present a new product via local chambers of commerce. A chamber of commerce is a form of business network where a local organization of business makes its goal to further the interests of businesses. So an example of this looks like a bank holding a mortgage seminar to explain how it works and how to get a mortgage.

Now there are many ways to do BTL, and no one way is correct. It’s important to use multiple strategies as one could possibly not work at all and another could bring in majority of the campaign’s success.

And what makes BTL better than ATL? So Above-The-Line marketing is meant to reach the masses, with a widespread of different media tactics. So as an example, during the NBA finals, there are commercials presented during the breaks that reach tens of millions of people, but not all of them are part of the target audience. This usually costs hundreds of thousands of dollars to air. Whereas BTL is meant to reach a specific target audience, and is therefore cheaper. A BTL campaign would conduct extensive research beforehand to identify a target niche of consumers who are willing to purchase the product. Once this research is done, a BTL advertisement reaches its consumers in a more personal and direct manner.

Why choose BTL? Well, the biggest advantage is that it has lower costs. BTL ads can be made low cost and your budget for it can be scaled up or down. These methods are easier to track conversions with intended consumers (such as clicks on links, or search engine marketing), whereas with ATL, its harder to gage overall impact. This helps to foster meaningful relationships with customers and superior customer engagement.

So to break it down, here’s 7 reasons why you should be using BTL:

  1. There is a direct point of contact between customers and brands, which allows customers to feel more of a connection with a brand.
  2. It creates brand awareness, but in a more focused way.
  3. It reaches your specific target audience, and it’s easier to generate into sales.
  4. It helps your brand stand out, as you can show your customers the specific ways you want to reach out to them.
  5. It helps to build brand credibility, as customers are able to ask questions and get direct responses immediately.
  6. It creates an impact on the audience, which makes customers more dedicated to the brand.
  7. It enables your audience to feel your product out, and to see firsthand how it works.

 

And that’s BTL! Tune in bi-weekly for our three-part series on marketing. The next article will be discussing Above-The-Love marketing.

Introducing Our 3-Part Series

Hello everyone!

We’re here to introduce our 3-Part series on the different levels of marketing. We are a PR company, but that just means we have to include marketing. There are a lot of ways to promote products and brands, and it can get a bit confusing which ones are the best methods for your organization. Unless you’ve gone to school for specifically marketing, its hard to determine which of the various options would benefit you. So we’re here to break it down for you!

Here we will be talking about the 3 different forms of basic marketing. Below-The-Line (BTL), Above-The-Line (ATL), and Through-The-Line (TTL). In Prologue, we mainly deal with BTL marketing and so we’ll start there.

Tune in bi-weekly and don’t miss out!

The Four Models Of Public Relations

We know that there are very many different ways you can promote your organization/brand. Being educated in public relations can come in various ways, different countries respond to different ways of promotion. So we decided to talk about four different models, ones that are traditional and ones that are more modern.

  1. Press Agentry/Publicity Model

We all remember the film The Greatest Showman, with an amazing soundtrack and an even better cast. Now why is this film, relevant to PR? Well, it’s not, but The Press Agentry/Publicity model is also known as the P.T. Barnum model. This model is one way communication, meaning the flow of information is coming only from the sender (your organization/brand) to the receiver (the audience/consumers). The sender of this information isn’t concerned with the receivers’ feedback/reviews/etc, as this is only one way communication. This way, PR experts can enhance the reputation of the organization to its targeted audiences, stakeholders, employees, partners, investors, and everyone else who is associated with the organization through manipulation. Organizations hire PR experts who create a positive image of the brand in the minds of their targeted consumers via arguments and reasoning.

  1. Public Information Model

This sounds relatively similar to the Publicity model, and it is in the sense of that it is also a one-way communication model. This model emphasizes on maintaining and enhancing the image of an organization by circulating relevant and meaningful information among the public. Now here is where it’s different than the Publicity model. Rather than sharing an already positive image, this relies on creativity to send new information to the public, as well as influence end-users and targeted audience. So here, PR experts rely on press releases, news releases, video releases, and any other form of recorded information which is directed at the media. PR experts also use newsletters, brochures, and magazines in order to spread information about an organizations’ key people, products, benefits of the product, testimonials, success stories, etc. These are then distributed at regular intervals to the targeted audiences for brand positioning.

  1. Two Way Asymmetrical Model

Now this model relies on two-way communication between both the sender and the receiver, but the communication path isn’t balanced. PR experts but their organization and brand in a position that forces the public to think the way that they would want. Yes, this doesn’t sound like it could work, but there is a lot you can do to influence the public and their train of thought. For example, if your organization has a product that people don’t necessarily need, you would position the product in a way that would make the customers believe they can’t live without it. Through manipulation, PR experts can make the public feel as if the product is necessary and important (i.e. scented trash bags). Organizations don’t use their manpower or resources to see how stakeholders, investors, or the public reacts. This is a model based on purely sales.

  1. Two Way Symmetrical Model

This model is what a lot of modern PR experts use. It’s the ideal way of enhancing an organization’s reputation among the targeted audience. This also uses two-way communication to position a brand to the end-users. With this model, there is a free-flow of information that is given from the organization to it’s stakeholders, employees, investors, and vice-versa. So an organization that comes into conflict or misunderstanding would resolve these issues through mutual discussion and communication. Rather than the previous models where organizations aren’t bothered with feedback or reviews, this model relies on it. Information given to PR experts from the audience and stakeholders are taken into consideration here.

 

So here are the four different models, we hope you enjoyed it. Join us in two weeks for our interview with our BTL manager.

Interview With Yishak – Events Management

Yishak Zelleke is our events manager here at Prologue. Joining us 3 years ago, Yishak has proven himself before coming on board with our team. Being in the event management business for the past 10 years, he has seen the different angles that one could do for events. He’s seen it all, from how an event can go wrong, to how an event can be put together so beautifully. We sat down with Yishak and asked him a few questions to get to know how events are handled a little better.

 

          Seema: What do you think is the most difficult thing when it comes to creating an event?

          Yishak: It depends, if you’re the one who’s going to be creating the event from scratch or if you’re given a brief from a client.

          Seema: Okay, so let’s say you get a brief from a client. What would be the most difficult thing?

          Yishak: Getting the proper brief. Because what they give you defines and determines what the output is going to be. You can come up with the ideas, different brilliant ideas, but if it doesn’t make sense for the client or doesn’t go with the brief they’ve given you; it’s not going to matter. Plus, if they give you a bad brief sometimes, they just say “we want a premium event for our product blah blah blah” and they expect you to come up with it. They don’t tell you who their target group is, they don’t give you the message they want to give out to the people, they don’t give you any type of direction on the event they want, they just say “I want to have a conference”. Of what is the next question, and they don’t even know that. So when they brief you, if it’s not detailed enough, it’s going to be very hectic. There is going to be a lot of back and forth, which is going to takes a lot of resources, a lot of time.

          Seema: So, the main point is, to make sure the brief is detailed enough to carry on the project?

          Yishak: Yes. It can’t be a bad brief.

          Seema: Alright, so question number two: What’s a perfect event in your eyes? Whether it’s for football, or music, or food, etc.?

          Yishak: There’s no such thing as a perfect event. There are perfectly run events, but then again, there’s no such thing as a perfectly run event. You should try to at least, at least make 80% to 90% of what you planned to do happen. If you can’t hit the minimum of 80%, that’s a bad event. Whether it’s a premium event, whether it’s an event in a bar, whether it’s an event for everyone, whether it’s a concert, you should always aim to ensure 80% of what you planned gets done.

          Seema: So, aiming for 80% should be a bare minimum for anybody?

          Yishak: Correct, and if you can’t achieve more than 90% then it’s not the worst thing to happen. If anything it’s amazing it worked out that well.

          Seema: That sounds solid. The third question is: What do you think is most crucial in running a successful events company? And why?

          Yishak: The most crucial is your team. You have to have a very good team. By the way, planning an event is not something that you learn in school or anything, it’s what you learn through experience. You have to have passion. Unless you love doing events, event planning and executing is not for everyone. It’s not something that you just go into and do, you have to have the passion. You have to have the drive, you have to be flexible, you have to be open to ideas, you have to be able to come up with new ideas because you can’t repeat what you’ve done in previous events. So your team needs to be able to do at least some of that, not everything. Your team needs to be good with ideas, flexible with time, flexible with what they do, and what they want to do. They have to be determined, they have to be go-getters. So the first thing that you need to have is a very good team. It’s not about finances, it’s not about resources, it’s about the team.

          Seema: So as long as you have a solid team, anything is possible?

          Yishak: Not everything is possible, there are outside factors that could affect the team. But the team needs to be able to work around it. But in hindsight, yes, anything is possible.

          Seema: Alright, so the next question: If you could change anything about how events managing operates in Ethiopia, what would it be?

          Yishak: Event management in Ethiopia is very difficult, because what clients want and what the public wants are completely different. The public is still a very traditional society. You can’t just bring in a virtual reality event or a hybrid event to this society, everyone will just be like “what the heck is this?” There’s a very niche market that wants these things. So what I would change is introducing new ideas and new technology into event management, especially when we do events. But the thing is they’re very expensive. Your clients will say “What? No? Are you trying to rob me?” They’ll want to stick to the traditional things that we do. So, if we can get into the more technologically advanced event management ways (not just event management but also into the events itself) or as long as we try to incorporate some type of technological advancement in them, that’s something I would love to see. That’s something I’d want to change. That’s what we’re trying to do at Prologue as well. Whenever we have events, we try to bring in some technologically advanced things, but as I said before, it’s up to the clients at the end of the day.

          Seema: Well hopefully we’ll get to see that one day. Okay and now the final question: What’s the best part about working in events?

          Yishak: The end of the event. Seriously, when I used to do concerts, the only time I used to enjoy it is when the last act goes on stage. So, even right now, the most satisfying part of the event is either the last presenter, or the last award, or the last singer going on stage. It’s the last 5 minutes, knowing that you made it happen, know that you finished it. That’s the best part of doing an event.

          Seema: Well thank you for your time. I hope to see more technology in our events in the future.

          Yishak: No problem and I hope to see it too.

 

Thank you to Yishak for taking the time to sit down with us for a few minutes to give his perspective on events management. If you enjoyed this post, there’ll be more interviews coming soon. Don’t forget to subscribe!

Ethiopian New Years and Why We Celebrate

Ethiopian New Year. Enkutatash; “The Gift of Jewels.” 2014. We as a nation have always celebrated our own version of events, such as Christmas, and Meskel. But New Year’s is one of the most important holidays that we celebrate because the days become sunnier and the flowers begin blooming. Celebrating it on September 11th in the Gregorian calendar, here in Ethiopia it’s Meskerem 1st which is the first month of the year. The Ethiopian calendar consists of 13 months; 12 months that are 30 days and the 13th-month being Pagume, which lasts for 5-6 days depending on the year. Being behind the world by 7 years and 8 months, Ethiopia uses the lunar calendar to celebrate this holiday as well. Once every year during September, the amount of daytime and nighttime hours become almost the same all around the world.

This is one of the very few holidays that is all-inclusive, meaning that all religions and all tribes partake in the celebration. It starts in the morning, with young children going around their neighbourhoods singing Abebayehosh while beating a drum. We grant them small gifts such as money or bread to take home to their families. The morning celebrations also include eating injera be wot, (specifically Doro wot). A coffee ceremony takes place after the morning celebrations, consisting of popcorn, and frankincense (itan in Amharic). This is a time to spend with family and to welcome the new year to come. And after the long hard year, everyone’s had, it’s important to push on, and hope for better things.

Five Ways You Can Make Your PR Better

Having good PR is one thing, but have a successful, long-term PR strategy is a completely different ball game. There are various things you need to keep on top of in order to ensure that it gets to that level.

At Prologue we may have a bit of a hard time now and again, but here are five tips from the experts in our office, to help you make sure your business is doing the best PR they can.

 

Your News = Your Business

There is no way to make sure everyone that is talking about your client’s business, is talking about the things they love. So, how do we fight this? By making sure you spread the news first. No matter what happens to your firm/company, the best thing to do is make sure you set the tone about how the news is coming out. Even if a journalist or reporter tried to spin the story, or make it seem worse than it is, more often than not readers are looking for the original story. So, when they find your statement, they’ll understand that the story was blown out of proportion, and you’ll be in the clear.

 

Creating Great Content

Putting out great content constantly will help prove to your audience that your brand is a subject matter expert and that it is to be trusted. For example, writing a fact-based press release while showing your expertise and that you’re a straight shooter in the subject matter, will help show your company to be a trusted source in the area. Not only would it show your current clients that you are an expert, but it’ll show potential clients that you are the number one company to come to, and therefore build up more of a following.

 

Honesty is the Best Policy

One of the most important things a company can do is have a comprehensive crisis communications plan in order to prepare for a situation that would require one. There are many reasons why your company could be under fire from the public, so having this plan would benefit you as you’ll be prepared with a message. Being honest is the number one thing that customers and clients appreciate between them and a company. You don’t have to discuss every detail of what happened, or stretch the truth either, but just letting your clients know that you are on top of things and are willing to give them the basics of what is happening, will help you be appreciated more. Hiding anything now will only lead to it getting ugly later.

 

Stay Trendy with Social Media

Having honest communication is brilliant when paired with having an online presence that the clients can trust. We all know that social media is practically the future. Without social media, how are your customers meant to know about the newest announcements you need to make? When it comes to PR, you are not a salesperson, you’re a storyteller. Not only do you need to make your story clear to the audience, but you also need to make sure that it reaches as many different audiences as possible. Along with social media channels, there are media houses that can also help you reach an even wider audience. Journalists and reporters more often than not follow the business social media accounts in order to stay informed, so you posting regular updates will help direct the message that journalists and reporters will have to write about.

 

Be Consistent

Having a solid PR strategy won’t lead you straight to success. Rome wasn’t built in a day. And neither can your company. You need to have a long-term plan that was made with the marketing department to ensure you are both aligned with the messaging being sent out. Remaining consistent across the different social media platforms will show your audience that you remain dedicated to them and want them to know what’s going on.

 

These aren’t the only ways to make your PR strategy better, but this is a start. Thank you for reading!

We’re Back!

Hello everyone! We’re so sorry that we’ve been so quite the last year. With the pandemic, everything has been so crazy, but now we’re back and better than ever! We’re here to update you guys regularly on all the stuff that we’re doing. So be ready for more events, more fun things, and more photos coming your way!

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